Welcome to Honeysuckle4u Limited (“HS” or “Honeysuckle”). Honeysuckle provide access to the honeysucklememorybooks.com website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Honeysuckle website. By using the Honeysuckle website, you signify your agreement to be bound by these conditions.

The Site is owned and operated by Honeysuckle4u Limited (Company Number: 06613464) of Brocks Barn, Compton Road, Walderton, West Sussex PO189QA, United Kingdom.These terms will remain in force and be legally binding on you until such time as either you or we terminate this agreement. Access to and use by you of the Site constitutes acceptance by you of these terms, which take effect from the date of first access to the Site.

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.

HS reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Site Use

You are permitted to view, print out and/or download one copy of the materials or content/software on the Site on any single personal computer or similar equipment for your own personal, non-commercial use, provided that any notices, trade marks, logos and other brand materials that appear on the copied screens remain on them, and are not removed. You are permitted only to use such copies for information or for the purpose of using the Honeysuckle photo-book service or other service provided via the Site. This permission is subject to the material being reproduced accurately and not used in a misleading context and does not extend to any material on the Site that is identified as being owned by a third party. You may not modify any materials on the Site in any way or reproduce or use them for any public purpose.

Where you wish to use any content or material on the Site for any purpose other than that permitted above, you must obtain our prior written consent.

You will not copy, sell, rent, lease, license, sub-license, grant any rights in, transfer, distribute, time-share or otherwise assign to any third party any part of the Site.

If you breach any of these terms, your authorisation to use this Site automatically terminates and you must immediately destroy any downloaded or copied materials.

Services

Honeysuckle provides a service via the Site producing photo-books for customers. The Honeysuckle photo-book service provided via the Site involves , submission of Images (digital or printed) to Honeysuckle by customers and production of photo-books by HS for customers. This service is subject to the Honeysuckle Terms and Conditions of Service accessible via the Site and you must confirm your Agreement prior to using the said service.

Honeysuckle may collect personal information from you during your access to and use of the Site. All such personal information will be dealt with in accordance with and subject to the Honeysuckle Privacy Policy accessible via the Site.

Access to Honeysuckle

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Intellectual Property Rights

You acknowledge and agree that all content and materials available on this Site are protected by copyright, trade mark, design right, patent or other proprietary rights and laws (together the “Intellectual Property Rights”). All Intellectual Property Rights in the content and materials on the Site is owned absolutely or properly licensed to Honeysuckle and/or its suppliers (i.e. third party providers of content for use on the Site).

Unless otherwise stated, any Intellectual Property Rights arising in respect of or in connection with the Site’s design, text, graphics, its selection and arrangement and software on the Site belongs to Honeysuckle or third parties who have provided content for the Site.

Third Party Websites

The Site may contain links to other websites, frames and portals (together “Third Party Websites”) designed, maintained and operated by third parties. Honeysuckle has not reviewed the Third Party Websites which are provided for your convenience only. Honeysuckle is not responsible for the content or availability of these Third Party Websites and if you wish to use content on Third Party Websites you must obtain permission from the relevant third party directly. If you decide to use a link to a Third Party Website you leave this Site and you do so at your own risk and it is your sole responsibility to take all protective measures to guard against viruses or other destructive elements.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Honeysuckle, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

• for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
• to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
• to cause annoyance, inconvenience or needless anxiety

Our contract

When you place an order to purchase a product from Honeysuckle, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. When your book has been produced we,will give you the opportunity to review and accept the book, before we ship the book to you. The responsibility is the customers when the book has been signed off. No returns accepted after signed off book by customer.

Pricing, delivery and return policy

Transaction Currency
Prices shown are in Pounds Sterling. All prices shown are inclusive of TAX (UK VAT at the prevailing rate).

Delivery Policy
Delivery of the Goods shall be made by the Seller to the Buyer or, if some other place for delivery is agreed by the Seller, by the Seller delivering the Goods to that place. The Seller shall notify the Buyer that the Goods are ready for collection.

Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer.

Returns Policy
Shortages and breaks must be notified to us within 24 hours of delivery. Return goods within 5 working days for a refund minus the shipping cost.

Export Restrictions
Currently we can only deliver our products to UK, EU, USA & CANADA.

Payment Terms
Payment will be taken via Credit/ Debit card in advance of the order being shipped.

We list availability information for products sold by us on the website, including on each product information page. They are not guaranteed dispatch times and should not be relied upon as such.

Customs

When ordering goods from Honeysuckle for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Honeysuckle you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Privacy Policy

Honeysuckle takes its’ Site users and customers’ privacy seriously and is committed to meeting its legal obligations relating to collection and processing of data relating to individuals.

This Privacy Policy outlines the type of information and data we collect and store, our policy on how we use your personal data, your basic legal rights and whom to contact with questions or concerns.

Collection of Personal Data
We may collect personal data from you via the Site. The types of personal information which we may from time to time ask you to submit to us or which you may choose to provide to us via the Site may include name, mailing address, telephone and fax numbers, photographs, digital content, e-mail address, billing and financial information, credit or debit card information and other contact details. We may also make a record of those HS services you use as well as customer traffic patterns and Site usage.

We may collect personal data from you when:

• you contact us via e-mail, post or telephone;
• you use the Site to access and view information and content on the Site;
• you make information/ material requests or register yourself on the Site;
• you access and use the HSs photo-book service on the Site, make any submission of content to HS or access and use any other service provided by Honeysuckle on the Site.

Purpose Specification
We collect your personal data for the following purposes:

• to process your use of HSs services;
• to help us understand your needs and interests and provide you with better services;
• to communicate with you and update you on services and benefits; and
• to better understand who uses the Site in order to improve the Site;
• to contact you for market research regarding HSs products and services, subject that we will allow you to opt-out of any such market research.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied in accordance with the above purpose specification, we will obtain your permission first. We understand that you trust us with your personal data and we take this trust very seriously.

If you do not want Honeysuckle to collect or process your personal data as described above, please do not submit it to us.

Disclosures
We will not disclose your personal data to other organisations, institutions or authorities unless required by law or with your consent. We will not sell, rent or lease your personal data to others.

Sometimes we may need to give your personal data to our agents and/or sub-contractors for the purpose of processing you’re use of HS services, and you hereby consent to such limited disclosure.

You agree that if we transfer ownership or management of the Site or our business to a third party we may also disclose and transfer your personal data to such third party, provided such third party agrees to observe this Privacy Policy.

Security
Except when making payments for HS services via the Site, we do not use a secure transmission method to send us your personal data via the Site or when communicating with us via e-mail, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet is not secure and information can be intercepted, lost and read by other people.

We may use cookies on the Site for the purpose of monitoring user activity in order to improve the Site and the HS services and products available to users.

If you do not wish for us to use cookies when you use the Site or the HS services available via the Site, please change your Internet browser settings so that your Internet browser does not accept cookies. Your computer’s help application should guide you as to how to do this.

Access Rights
HSs will make every effort to maintain the accuracy of your personal data stored and processed by us. If you believe that any of your personal data which we are holding is incomplete or inaccurate, where appropriate, you may have your personal data:

• deleted;
• changed/amended; and/or
• completed.

To formally request access to your personal data (“data access request”) please contact us at the address below:

Honeysuckle4u Limited
Compton road
Walderton
PO18 9QA
E-mail address: info@honeysucklememorybooks.com

Complaints and Feedback
We are always interested in receiving feedback from you relating to the Site or privacy matters. We are also committed to working with you to resolve any complaints or disputes relating to privacy matters. Please send any complaints or feedback you may have regarding the Site or privacy practices to us.

Changes to this Privacy Policy
If there are changes or additions to this Privacy Policy, we will make the changes and post the updated Privacy Policy on our Site so that you will always know what personal data we collect on or via the Site, how we use it, and what your legal rights are.